Identified - Since July 1, 2026, SMS notifications have been unavailable in Australia only. The interruption is related to changes in local regulatory requirements and the associated registration process. We expect SMS functionality to be restored within approximately 4–6 weeks. Please use the VisioNize Incidents App for critical alerts in the meantime.
Oct 20, 2026 - 08:10 CEST
Oct 20, 2026 - 08:10 CEST
Identified - Since October 1, 2026, SMS notifications have been unavailable in Austria only. The interruption is related to changes in local regulatory requirements and the associated registration process. We expect SMS functionality to be restored within approximately 4–6 weeks. Please use the VisioNize Incidents App for critical alerts in the meantime.
Oct 20, 2026 - 08:09 CEST
Oct 20, 2026 - 08:09 CEST
About This Site
This status page is intended to show service availability and platform performance of VisioNize Lab Suite the lab monitoring and notification solution from Eppendorf.
Please note that short disconnects of up to 5 minutes are not considered incidents and therefore are not captured on this status page. These brief disconnects can occur for multiple reasons but will still be displayed in your VisioNize Lab Suite history charts.
VisioNize Lab Suite Platform
Operational
Web interface
Operational
VisioNize Lab Suite features
Partial Outage
Device-to-cloud connectivity
Operational
Real-time monitoring
Operational
E-Mail notifications
Operational
SMS notifications
Partial Outage
History charts & Events
Operational
Audit-trail
Operational
Data export functionality
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.