VisioNize Lab Suite Status Page
Update - We have made further progress in improving loading times and reducing timeouts. While these efforts have led to some noticeable improvements, a permanent solution is still in development. Our team remains dedicated to resolving the underlying issue and will keep you updated as we make additional progress. Thank you for your continued patience and understanding.
Oct 17, 2025 - 14:53 CEST
Update - We have implemented several improvements that should lead to better loading times and help reduce occasional timeouts in the monitoring component, such as history charts. However, the main root cause has not yet been fully resolved. We are continuing to work on a permanent solution and will keep you updated on our progress. Thank you for your patience.
Oct 06, 2025 - 17:10 CEST
Identified - We have identified a performance bottleneck causing slower loading times and occasional timeouts with the monitoring component, such as history charts.
Sep 22, 2025 - 15:18 CEST

About This Site

This status page is intended to show service availability and platform performance of VisioNize Lab Suite the lab monitoring and notification solution from Eppendorf.

Please note that short disconnects of up to 5 minutes are not considered incidents and therefore are not captured on this status page. These brief disconnects can occur for multiple reasons but will still be displayed in your VisioNize Lab Suite history charts.

VisioNize Lab Suite Platform Operational
90 days ago
100.0 % uptime
Today
Web interface Operational
90 days ago
100.0 % uptime
Today
VisioNize Lab Suite features Degraded Performance
90 days ago
99.86 % uptime
Today
Device-to-cloud connectivity Operational
90 days ago
99.88 % uptime
Today
Real-time monitoring Operational
90 days ago
99.98 % uptime
Today
E-Mail notifications Operational
90 days ago
99.18 % uptime
Today
SMS notifications Operational
90 days ago
100.0 % uptime
Today
History charts & Events Degraded Performance
90 days ago
100.0 % uptime
Today
Audit-trail Operational
90 days ago
100.0 % uptime
Today
Data export functionality Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 6, 2025

No incidents reported today.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.